Q & A Regarding The Loyatly Rewards Program
Q : WHAT IS Huanyo.my's REWARDS POINT?
A : Huanyo.my is a reward program offering to huanyo.my's loyalty Customer's. For thanks giving from our supporter loyatly customer, Reward Points can be redeemed for all of items on huanyo.my.
Q : HOW DO I EARN REWARD POINTS ?
A : Simply use your points for your purchases (RM1 = 1point). You will earn points based on your qualifying net purchases (before GST Amount). Your will earn points as long as your account is in good standing (that is, not delinquent, in default, closed, canceled, blocked, suspended or otherwise inactive and not available for use as offline). Below detail is clearly show TERM,CONDITION,Rule & REGULATION to earn Huanyo.my Reward Points.
Q : HOW DO I LOG IN TO THE REWARDS POINT ?
A : On your first visit to the site huanyo.my, you may need to set up your profile with a username and password. You may also be asked to fill up some details of information like company name,shipping address, contact & etc...Once you create your profile you will log in with your usename and password. You may browse the reward Points by "MY ACCOUNT" from the log in page. reward points balance and redemption capabilities are available in the browse features of the site.
Q : HOW DO I KNOW HOW MANY POINTS I HAVE ??
A : Points balances are always available on huanyo.my or you may log in your account to verify your balance of reward points.
Q : WHAT IF THE ITEM I ORDER IS NO AVAILABLE ?
A : Sometimes ordered items are on backorder with manafacturer. If the backorder is for a short period, such as for no more than a couple of weeks, we will notify you of your backorder status and ship the item once it is again available to us. If the backorder status is going to be longer, we may contact you to allow you to select an alternate products or you may elect to cancel your order and have the points deduct back to your rewards account.
Q : WHEN CAN I GET THE REWARD POINTS AFTER I PLACE MY ORDER?
A : It is will take 5-10 working days after customer made payment and has successfully received the order items without any return/refund request.
RULES Of REWARD POINTS
1) Reward To Customer Purchases
2) Use Reward Points
3) Track Reward Points